Terms of Sale
Please read these conditions carefully before using this website. By using the Christian
Resources Leicester website, you signify your agreement to be bound by these
conditions.
1. The Contract Between Us
Once your order has been received by us we will confirm that your order has been
accepted by sending a confirmation email to you at the email address you provide
on your order form. Our acceptance of your order brings into existence a legally
binding contract between us.
2. Price
The prices payable for goods or services that you order are as set out in our
website. You will be required to pay extra for delivery of goods and it might not be
possible for us to deliver to some locations. Our delivery charges are set out in our
website. Despite our best efforts, on rare occasions the prices displayed on our
website may contain errors. Where this happens, we will do one of the
following: a) if the correct price is lower than the price displayed on our website,
we will charge you the lower price and fulfil the order; or b) if the correct price is
higher than the price displayed on our website, we will at our discretion, either
contact you for instructions before despatching the goods, or cancel your order
and notify you of such cancellation.
3. Right for You to Cancel Your Contract
You may cancel your contract with us for the goods you order at any time up to
the end of the seventh working day from the date you receive the ordered goods.
You cannot cancel your contract if the goods you have ordered are newspapers or
magazines or if you have taken any audio or video recording or computer software
out of the sealed package in which it was delivered to you. To cancel your
contract you must telephone us or notify us in writing. If you have received the
goods before you cancel your contract then you must send the goods back to our
contact address at your own cost and risk. If you cancel your contract but we have
already processed the goods for delivery you must not unpack the goods when
they are received by you and you must send the goods back to us at our contact
address at your own cost and risk as soon as possible. Once you have notified us
that you are cancelling your contract, any sum debited to us from your credit card
will be re-credited to your account as soon as possible and in any event within 30
days of your order PROVIDED THAT the goods in question are returned by you and
received by us in the condition they were in when delivered to you. If you do not
return the goods delivered to you or do not pay the costs of delivery, we shall be
entitled to deduct the direct costs of recovering the goods from the amount to be
re-credited to you.
4. Cancellation by Us
We reserve the right to cancel the contract between us if: a) we have insufficient
stock to deliver the goods or capacity to provide the services you have ordered; b)
we do not deliver to your area; or c) one or more of the goods or services you
ordered was listed at an incorrect price due to a typographical error or an error in
the pricing information received by us from our suppliers. If we do cancel your
contract we will notify you by telephone or e-mail and will re-credit to your
account any sum deducted by us from your credit card as soon as possible but in
any event within 30 days of your order. We will not be obliged to offer any
additional compensation for disappointment suffered.
5. Delivery of Goods to You
We will deliver the goods ordered by you to the address you give us for delivery at
the time you make your order. Delivery within the UK will be made as soon as
possible after your order is accepted and in any event within 30 days of your
order. Estimated shipping times vary by product and we cannot be held
responsible for deliveries that exceed these estimates. If the shipping agent is
unable to deliver your package because you are not available to sign for your
goods, or because you have supplied inaccurate address information, we reserve
the right to ask for you to pay for the package to be re-delivered.
International shipments will be sent by a method of our choice, depending on the
weight and value of the shipment. This will either be by airmail or courier.
International deliveries can take anything from 5 days to 6 weeks to arrive,
depending on the destination and the customs and delivery services in that
country. If any additional import taxes are deemed to be payable when the goods
arrive in the destination country, the buyer will be responsible for paying them.
You will become the owner of the goods you have ordered when they have been
delivered to you. Once goods have been delivered to you they will be held at your
own risk and we will not be liable for their loss or destruction.
6. Liability
If the goods we deliver are not what you ordered or are damaged or defective or
the delivery is of an incorrect quantity, we shall have no liability to you unless you
telephone us or notify us in writing at our contact address of the problem within
10 working days of the delivery of the goods in question. If the services we
provide are not what you ordered we shall have no liability to you unless you
notify us in writing at our contact address of the problem with 10 working days of
the delivery of the goods in question. If you do not receive the goods or services
ordered by you within 30 days of the date on which you ordered them, we shall
have no liability to you unless you notify us by telephone or in writing at our
contact address of the problem within 40 days of the date on which you ordered
the goods. If you notify a problem to us under this condition, our only obligation
will be, at your option: a) to make good any shortage or non-delivery; b) to
correct any typographical errors or minor mistakes caused by us in any material
displayed on our website on your behalf ; c) to replace or repair any goods that
are damaged or defective; or d) to refund to you the amount paid by you for the
goods or services in question in whatever way we choose. We will not be liable to
you for any indirect or consequential loss, damage or expenses (including loss of
profits, business or goodwill) howsoever arising out of any problem you notify to
us under this condition and we shall have no liability to pay any money to you by
way of compensation other than to refund to you the amount paid by you for the
goods or services in question. You must observe and comply with all applicable
regulations and legislation, including obtaining all necessary customs, imports or
other permits to purchase goods from our site. The importation or exportation of
certain goods to you may be prohibited by certain national laws. We make no
representation and accept no liability in respect of the export of the goods you
purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to
limit any rights you might have as a consumer under applicable local law or other
statutory rights that may not be excluded nor in any way to exclude or limit our
liability to you for any death or personal injury resulting from our negligence.